Aroma decor

At AROMAgroup, we make every effort to ensure that your order arrives in perfect condition. Here is how we ensure that:

1. Careful packaging
   We value your trust and protect every item by wrapping it in several layers of reliable stretch film, and if necessary, placing it in an additional box to ensure absolute safety during transit.
2. Careful labeling
   We pay close attention to detail. We apply "Fragile" labels to the packaging of breakable items so that transport companies give your order special attention.
3. Photo and video recording
   We strive for complete transparency and record the order packaging process so that you can be confident in its perfect condition until the moment it is sent.
4. Reliable insurance
   We care about your peace of mind by insuring every parcel for its full value, which protects against any unforeseen circumstances arising during delivery.

We understand that shipping can sometimes be unpredictable, so we urge you to thoroughly inspect the condition of your order upon receipt. If any damage is found, please file a claim report immediately. This will allow us to quickly resolve the compensation issue and guarantee your satisfaction with the purchase.

Thank you for trusting AROMAgroup. We strive to ensure that every order brings you only joy and satisfaction.

If you have any questions or need assistance, our customer service center is always at your service.

For the equipment:
With timely maintenance and careful operation, the equipment has a service life of up to 10 years. This means that with proper care, the device will not cause you any problems for many years.

For the cartridge:
The consumption of a fragrance cartridge depends on the size of the area where it is used and the power of the equipment.

On average, AROMAgroup fragrance oil cartridges last for 2 to 4 months of use, assuming 10 hours of daily operation at optimal settings for the selected area.

Additionally, cartridge consumption is affected by the time interval settings. For example, many of our customers set the equipment to work only during specific hours (such as peak traffic hours) to conserve the fragrance. The devices remain in standby mode during the rest of the time.